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Express Scripts

Acquired by The Cigna Group

Is this your company?

Absolutely terrible. - Coverage Determination Specialist Express Scripts Employee Review

1.0
Apr 11, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s a job that pays money and provides decent PTO

Cons

They gave one salary and position in the offer letter and then called both a typo once I took the job. Wanted me to sign a new offer letter with a lower salary and position or they were gonna fire me. They don’t treat their employees like people. No one in management knows anything and doesn’t know who would know anything. They don’t care about you at all, just the numbers they can show to their bosses. Everyone is pretty nasty and rude. Like, everyone. Don’t ask questions if you want an answer. Only ask questions if you want their original statement repeated with emphasis and no clarification. Lots of expectations of employees (metrics, etc.) but zero standards for themselves. Don’t send an email if you want a response. Send at least three emails if you want an answer for literally anything, including one where you resend your original email and another where you CC their boss. Don’t expect to advance unless you rely heavily on nepotism. Expect to know everything you’re doing wrong but not what you’re doing right. Their systems and processes are outdated. Expect to be trained based on what you did wrong and not initial training.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

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