employer cover photo
employer logo
employer logo

Express Scripts

Acquired by The Cigna Group

Is this your company?

Don't do the call center - Prescription Benefit Specialist Express Scripts Employee Review

3.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Great management and people to work with and the benefits are awesome. Health insurance is crazy cheap for an individual anthem plan and they give you $1,000 to help meet your deductible.

Cons

Back to back calls. It's a call center. We call people way too much so a lot of people are rude. Calls get really repetitive. And when the volume is slow, the ramp up the automated calls and we'll call people for no reason at all. The system always freezes or kicks you out during an order.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

See reviews by: Helpful|Rating|Date|All