Pros
Good pay $18.96. Great medical benefits, vision, dental. Tuition reimbursement. Good support from management. Flexible work schedule. Worked 10 hour split shifts which was wonderful for work/life balance.
Cons
Top of pay scaled was reduced from $18.96 to $16.00 per hours which is a reduction of $2.96 per hour. Would still be working there if pay wasn't docked and everyone working onsite was eliminated. What they offered was a work at home model with the reduction in pay with some major conditions that were not workable. They required you to pay for an independent dedicated high speed line for their equipment. The room where you would work couldn't have any other computers. That was not feasible since my work room is where I keep all of my computers!