employer cover photo
employer logo
employer logo

Express Scripts

Acquired by The Cigna Group

Is this your company?

Good Company some things need to change thought - Customer Service Representative Express Scripts Employee Review

4.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

Paid 5-Week Training Great PTO and Holidays off Very laid back managenmet as long as you are doing you job Can move up or move Lateral for advancement Company provided equipment Offered voluntary time off when calls were really low

Cons

Training needed to be more in depth for the position it was more towards laws and the company. You dont move up or lateral as fast as they say in the interview . You get quality graded on one call a week and need to be at an average of 92% if you dont meet the average after a few months you will be fired. Even if you meet the rx conversion goals they dont care if your quality is bad.

Explore other reviews about Express Scripts

5.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

A Very good company so far

Cons

Nothing cons at this moment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable employment and job security due to patient needs

Cons

It can be extremely slow at times and has very strict metrics

See reviews by: Helpful|Rating|Date|All