Don't Bother - Customer Service Representative Express Scripts Employee Review

I could make more money working the drive thru line at the local Chik Fil A. This was fine when I took the job, because my goal was to get my foot in the door in a new field, In 18 months, however, I have been upskilled, trained and promoted. I have been told I am one of the top 20 agents in the department in terms of metrics. My last "promotion" was forced and came with no pay increase, less time off, and inability to seek any other internal positions for 6 months. I had hoped working for a legitimate company would be different in how top performers are treated, but I was wrong. It pays to be bad at your job here as well.