Pros
Other than the senior executives, and 1 or 2 questionably educated sales people, Exterro's employees are smart, talented people who make the day fun. The industry is fantastic and Exterro has some amazing clients.
Cons
The founding executives have absolutely no idea what they are doing. They place absolutely no emphasis on work quality so the products have way too many problems. They don't listen to their clients who tell them the same thing and as an employee, if you point this out and try to make a change, the execs tell you that you're "not on the bus" and should leave. No criticism is allowed even if meant to be constructive. I agree with the other reviewer about HR. In addition, everyone is expected to work 12-16 hour days, and be on call outside of that. And if you do something well, you are rarely praised, appreciated or rewarded for it.