Pros
I appreciate that corporate has vitality and actively asks for input on how to be better. I have not seen too much action based on feedback but, that may come with time. The pay - I feel that the pay is fair, especially for entry level work. Hiring from within - there is ongoing communication that Extra Space wants current employees to aspire to progress and move up the ladder to fill leadership roles. They do not push it on you but they do communicate that they want to see you grow and develop in the company.
Cons
PTO accrual is very slow in my opinion and days where you are sick and cannot come to work are required to be PTO. Vacation days shouldn't be required when you feel sick and can't recharge away from work. I believe people need more time to refresh and be with their loved ones or doing enjoyable activities to them. Schedule/hours - Mandatory Saturdays are understandable even if they are not great. However, the hours are difficult and pretty late which makes work/life balance difficult.