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Extra Space Storage

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Extra Space Storage reviews

Great Place to work - Store Manager Extra Space Storage Employee Review

5.0
Mar 22, 2023
Store manager
Recommend
CEO approval
Business Outlook

Pros

1)Company really cares about you as an individual. 2)Work schedule is way better then retail could ever be. (NO SUNDAYS!) 3)Upper management really seem to care how you are doing and try to help were you need it. 4) Everyone is very nice company wide and treat you with respect. 5) The pay is great and competitive. 6) Inclusion is a big part of the company 7) Great opportunity to advance.

Cons

1) depending on your store that you can be at, it can be overwhelming because you can be by yourself most days. (answering all calls, handling customers etc.) 2)If you are an assistant you float between stores most times, so you wont be in the same store day to day. Your schedule can change quickly depending on what's going on in your district.

Explore other reviews about Extra Space Storage

5.0
Jul 24, 2026
Store manager
Recommend
CEO approval
Business Outlook

Pros

Great team, good communication, very direct

Cons

Third party owner sites are awful to work at, more physical labor than explained initially, they claim work like balance but it’s really lacking

4.0
Jul 25, 2026
Store manager
Recommend
CEO approval
Business Outlook

Pros

Culture to me is everything in a work environment and the culture at ESS is probably the best have encountered. Work-Life balance is good and training is ever ongoing. Looking for a career and not just a job this may be the place. Control the things you can control! In my district, though we are individual locations, we come together as a team to support one another from SM to AM.

Cons

At times can be gossipy and favoritism. What industry could not pay better? Staffing is an issue. Benefits could always be better and less costly for employees

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