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Extra Space Storage

Engaged Employer

Diamond in the Rough - Manager Extra Space Storage Employee Review

5.0
Apr 8, 2023
Recommend
CEO approval
Business Outlook

Pros

.Upper Management is a well oiled machine that knows how to handle any major projects with ease .Network of help desk agents or team leads to help solve any problem you run into no matter how small so you always have help .Live on Site options all over the country .Easy to find a rhythym with the daily workload once aquainted .Work can feel very rewarding as you get to help people in all types of situations and build a connection with your community

Cons

.Long learning curve before you are tuly able to handle your position with some ease, the resources are there for help but until you know the ins and outs it can be very stressful .Stressful situations can be quite common as our customers are usually people moving or struggling to find space for items and tensions can run high when valuables and money are involved. .No recognition for manual workload, all they celebrate is numbers and sales. Get 10 more rentals than normal cool you get a bigger bonus, but spend days and weeks hard at work on the property and theyll never know. .Pay is OK if you have an easy property to handle but if you have one with increased workload or issues you wont be getting payed more. Still think they should pay better overall and let there emloyees have Livable wages instead of survivable wages..

Explore other reviews about Extra Space Storage

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is very professional. They ensure we get our time off and don't require overtime.

Cons

We had commission before and they gave us a raise instead to compensate. A more predictable check but the big bonuses are gone.

2.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job, not much busy work, far away from District so not bothered often.

Cons

Woke company culture, you need to learn corpospeak to work in the field, no individuality even though company culture claims to celebrate it, you must he inclusive to the company but they don't have to be inclusive to you, cannot handle every day speech, very immoral, bait and switch business model, demands you take ownership of rate increases to protect the company even though you can't stop them from happening, will destroy your local reputation. Extra Space Storage is the Dollar General of the storage industry.

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