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Extra Space Storage

Engaged Employer

Quick Money, short term gig - Assistant Manager Extra Space Storage Employee Review

3.0
Jun 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The training for the sales process is fairly simple and since it’s inside sales you don’t ever have to cold call people. Their system is easy to use and has all the relevant tasks you’ll need to tackle throughout the day; you can contact anyone at other stores which is helpful if you have questions, you’ll usually get an immediate response. Physical work is usually light depending on your main store but you will sometimes have to do big maintenance projects by yourself or with your store manager. Customers are generally easy to work with because they already know what they want.

Cons

Atrocious salary and career advancement options, even though you can transfer to any store in the company, usually the only ones available to you will be in your district. There are only 3 role types before District Manager: assistant manager, store manager, and district team lead. Pay between Assistants and Managers is negligible and if you become a DTL you will make only a few dollars more. If you live on site as a manager, they always slash your pay because you’re receiving free housing, but most of the time it goes below what the assistants make.

Explore other reviews about Extra Space Storage

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

"Working at Extra Space Storage has been a highly positive experience overall. The company culture genuinely prioritizes work-life balance, providing predictable schedules and stable hours that are hard to find in retail environments. The benefits package is excellent, featuring a great 401(k) match, reliable health insurance, and helpful performance bonuses. Managers generally offer a lot of autonomy.

Cons

The only downside is that career advancement and regular merit raises can feel a bit limited, often depending heavily on your specific district manager and region. If you value independence, steady hours, and strong corporate support, it is a fantastic place to build a career."

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Cons

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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