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Extra Space Storage

Engaged Employer

BEST MOVE I'VE MADE!! - Inbound Sales Call Center Representative Extra Space Storage Employee Review

5.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great pay! Don't let base pay scare you. There are commissions, sales bonuses, prizes, and monthly attendance bonuses that add up to make yearly pay great! There is a culture of support for each team member, opportunities to grow and advance your career (even remotely), clarity of expectations, and excellent training. Management listens to employees! Surveys come out regulary and meetings are held to let employee voices be heard. Our requests are given consideration and often changes in policies, procedures, and even commission structure, are made! I love that employees have a real voice in how things are done!

Cons

Getting the perfect shift can be difficult but doable! If you excel at sales, you’ll have no problem here. I’ve gotten my first choice on most shift bids. If you take on extra roles like mentor or coach, you have even more assurance of a great schedule.

Explore other reviews about Extra Space Storage

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The Company understands when the team needs personal time. The entire team are always willing to help.

Cons

Some sites are more difficult then each other.

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The position is easy to do and the tasks are simple. The work relationships with the store managers and my dtls are excellent. My District Manager is always available to make sure I'm doing my job and gives amazing advice on how to advance in the company with kpi updates.

Cons

Deal with a lot of stress on the job. Have to work behind a person who may not have done the job they were supposed to do.

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