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      FICO

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      FICO reviews

      Old software, lots of bugs, no training and poor documentation - Support Engineer FICO Employee Review

      3.0
      Jul 2, 2023
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Share scheme, some good people but no time or structure to learn with or from people. Reliable pay

      Cons

      Too much reliance on teams in one place, which does not work when big issue, or customer impacts Managers seem to know products as they not changed... But are too busy on calls and not able to share and detail, upskill teams. Documentation on product and customer setup is very basic, and documents and lessons learnt not fed back into a starting point. Seems too many teams so lots of pushing things around as people not sure how to tell which team are supposed to know where to go. Forcing some teams back to the office makes no sense, and will mean they worse off.

      Explore other reviews about FICO

      5.0
      Mar 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, work life balance, people

      Cons

      Nothing much to say, all good

      4.0
      Jan 24, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      FICO is a great place to work as a software engineer. I had a very positive experience collaborating with smart, thoughtful teammates on technically interesting problems that have real-world impact at scale. The engineering culture values code quality, thoughtful design, and pragmatic decision-making over hype. Leadership was supportive, expectations were clear, and there was a strong emphasis on ownership and accountability. Overall, it’s an excellent environment for engineers who enjoy working on meaningful systems in a stable, well-run organization.

      Cons

      Slower pace of change compared to startups or high-growth tech companies, which can feel restrictive if you prefer rapid experimentation. Legacy systems and tech debt in parts of the organization that require patience and careful refactoring. Process-heavy at times, with multiple reviews or approvals slowing delivery. Less emphasis on cutting-edge frameworks—the focus is more on stability and correctness than chasing the newest tools.

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