Be prepared to have a pay under the industry average ($15-15.50 starting wage as opposed to other call center average starting wage of $17+, based on experience) and not be able to use benefits or have a flexible schedule. Combine that with micromanaging managers or managers that are just gone all the time, this job isn't worth it. On top of that, there is a bonus structure that is impossible to hit the high bonuses, even with pushing yourself to do everything possible beyond the normal scope of the job. There's also very little room for growth. During my time there while being one of the top performers for 70% of the time I was there, I have only promoted once. Finally, the benefits there are also a joke. If you need to have health insurance for anyone other than yourself, be prepared to pay half or more of your paycheck towards it.
