My director had no visits for me, but I had to lose bank which is not really fair. They wouldn't let my bank go negative which was nice; but I lost 100 units due to weeks that had no visits.
Bank should be for cancellations, but not if you don't have visits; especially if you have been telling RD for weeks that you have discharges coming. When visits are low, they want you to call all your old patients to try to get them back on caseload. In some cases I really feel this is unethical, as many of these people know their exercises, they are just not doing them. If there are no/low visits in your area, you have to drive further to get visits which increases the hours of your day. My director gave away part of my coverage area and when I asked him about it, he said he didn't (hmm...the therapists talk so we know where people are working). My director keeps hiring more therapists but many of us are struggling for visits and he doesn't seem concerned (guess its not his bank so he doesn't care). I had a different RD who was much better than this one. Some of the employees tried to go to his boss with similar complaints and his boss never addressed complaints. Meanwhile, we have turned over almost our whole team since he took over. And I am seriously thinking of leaving because I am so tired of struggling to find visits and driving further so I can make my quota, so I get home later and later to my family