Aug 1, 2019
FOX Rehabilitation Response
6yHi and thank you for your review. FOX practices within a unique model that allows us to hire professional salaried clinicians. In doing so, there is a sense of flexibility in exchange for flexibility. For example, we allow our clinicians to create and manage their owns schedules so that they may have the autonomy to control their day to day. We provide a banking system to allow a flexible option for cancelled visits, as well as a two week pay period for added flexibility in attaining your visits. We also pay our clinicians a guaranteed salary, which is different than most settings. This is to offset the fluctuation in pay you might see elsewhere. Each offer package is designed specifically to each clinician, territory, and caseload. A lot of our clinicians do work 40+ hours a week, depending on how efficient they are with their documentation and scheduling, it could vary to a little more or less. Our average work week for a full-time clinician is 40-45 hours, so we would agree that 55 hours a week sounds like a lot. In bringing those concerns up with your manager there should have been additional training offered on how to avoid cancellations and how to manage your schedule. FOX works with our account management team to keep your caseload where it needs to be, that being said if your quota is missed due to not enough caseload, that is on FOX, not on you to use PTO. I am sorry to hear your experience is not what you hoped for, that being said our autonomous model is not for everyone and we wish you the best!