Toxic work culture disguised as patient-centered care - Psychiatric PA-C Family Care Center Employee Review

Positive working environment, competitive salary, and ways to work up in the company.

Behavioral health which can be a difficult environment to work with and high stress at times.

Collegial work environment and good support from supervising psychiatrists

I worked at FCC for 3.5 years and saw it expand across various states outside of Colorado; saw in real time the shift from being “provider-focused” to bottom-line focused and appeasing the private equity investors. *After 3.5 years of experience with the company I was still making the same salary as new grads that were hired; there is no clear structure/path for salary progression. The only people earning quarterly bonuses for productivity do so because they hold concurrent leadership positions which significantly lower their RVU expectations *Many providers feel discouraged to take PTO because time off does not count towards quarterly RVU expectations; the expectation is that you’ll make those RVUs up by overbooking your schedule at the risk of burnout *There is an unnecessary push to put your patients in TMS which many providers find to be excessive and inappropriate *There is a very high turnover rate due to inability to attract/maintain support staff including receptionists and medical assistants; throughout my 3.5 years here there were frequent periods of weeks-months where I had to perform additional administrative/support functions on top of seeing my full panel of patients which also contributed to heavy burnout *Regional leadership is out of touch and it felt like they were actively making our lives harder *Despite quarterly feedback/clinic satisfaction surveys throughout my years there as an employee, it felt like there were never any tangible changes/improvements that alleviated any concerns. By the end of my tenure I avoided filling these out altogether because it seemed like a waste of time.