Avoid This Employer – Lack of Transparency, Support, and Stability - Mental Health Therapist Family Care Center Employee Review

1.0
Apr 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Provides employment opportunity (if you're in urgent need of a job), exposure to a fast-paced, ever-changing environment (could be a learning experience on flexibility and adaptation due to lack of structure and support)

Cons

This organization is plagued by a lack of transparency, particularly around pay structure and compensation, leaving employees confused and frustrated. The HR, accounting and finance departments often seem unqualified to handle basic questions, which only adds to the disorganization. Roles and expectations change frequently with little to no communication or proper training, creating an unstable and chaotic work environment. Leadership, from supervisors to directors, fosters a negative atmosphere where support is minimal and morale is consistently low. The extremely high turnover rate is a clear reflection of the deeper issues within the company, including poor communication, lack of direction, and a general disregard for employee well-being.

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Family Care Center Response
1y
Thank you for bringing your concerns to our attention. We take all feedback seriously and are committed to creating a positive and inclusive workplace for all employees. We would like to understand more about your experience and work together to make improvements. We encourage you to contact us at careersfeedback@fccsprings.com to discuss this matter further.

Explore other reviews about Family Care Center

5.0
Jul 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive working environment, competitive salary, and ways to work up in the company.

Cons

Behavioral health which can be a difficult environment to work with and high stress at times.

1.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Collegial work environment and good support from supervising psychiatrists

Cons

I worked at FCC for 3.5 years and saw it expand across various states outside of Colorado; saw in real time the shift from being “provider-focused” to bottom-line focused and appeasing the private equity investors. *After 3.5 years of experience with the company I was still making the same salary as new grads that were hired; there is no clear structure/path for salary progression. The only people earning quarterly bonuses for productivity do so because they hold concurrent leadership positions which significantly lower their RVU expectations *Many providers feel discouraged to take PTO because time off does not count towards quarterly RVU expectations; the expectation is that you’ll make those RVUs up by overbooking your schedule at the risk of burnout *There is an unnecessary push to put your patients in TMS which many providers find to be excessive and inappropriate *There is a very high turnover rate due to inability to attract/maintain support staff including receptionists and medical assistants; throughout my 3.5 years here there were frequent periods of weeks-months where I had to perform additional administrative/support functions on top of seeing my full panel of patients which also contributed to heavy burnout *Regional leadership is out of touch and it felt like they were actively making our lives harder *Despite quarterly feedback/clinic satisfaction surveys throughout my years there as an employee, it felt like there were never any tangible changes/improvements that alleviated any concerns. By the end of my tenure I avoided filling these out altogether because it seemed like a waste of time.

2
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Family Care Center Response
1mo
Thank you for your feedback. We are committed to fostering a healthy, respectful, and growth-oriented work environment and would welcome the chance to learn more about your experience. Please feel free to reach out at careersfeedback@fccsprings.com so we can speak directly.
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