Strong work-from-home culture with a passionate team - Manager Fetch Employee Review

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fetch remains one of the only true work from home organizations among so many others where coming into the office has since become mandatory again. Although there are amazing offices you can work from in Chicago, Boston, New York, Madison, and Birmingham, the work from home ability remains steadfast and one of the best parts of working at Fetch. People are encouraged to take some well deserved time off, and the team is the best in the business, and so passionate about what they do.

Cons

One of Fetch's core values is speed, and the environment is very true to this. If you like to maintain independence and get things done quickly, Fetch is the place to be!

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Fetch Response
1mo
Thank you for sharing your perspective and for taking the time to leave a review. We love hearing that our commitment to a strong work-from-home culture has been such a positive highlight of your time here at Fetch. We know that operating in an environment where speed is a core value requires a great deal of independence, adaptability, and dedication, and we deeply appreciate the passion you bring to the table. Your advice regarding our AMAs is spot on—creating dedicated spaces to actively listen to our employees is incredibly important to us, and we are committed to keeping those communication channels open. Thank you again for your hard work and for being an integral part of the Fetch team!

Explore other reviews about Fetch

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits People team seems to genuinely care about employees

Cons

Company sometimes moves too quickly AI isn't a cure all

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Fetch Response
2d
Thank you for sharing your experience. We’re glad to hear that our benefits and the care shown by our People Team have been meaningful parts of your time at Fetch. We also value your feedback regarding the pace of change and the adoption of AI. As the company evolves, we are committed to balancing innovation with thoughtful decision-making, clear communication, and meaningful support for our team members. Thank you for offering your perspective and for being on the journey with us!
1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great pto policy, great rewards system, on paper the company looks great

Cons

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

3
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Fetch Response
1mo
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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