Fetch reviews

3.2

53% would recommend to a friend

(369 total reviews)
avatar

Wes Schroll

60% approve of CEO

50% positive business outlook

Fetch has an employee rating of 3.2 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fetch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

369 reviews
5.0
Jul 7, 2026

Great benefits with a caring people team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits People team seems to genuinely care about employees

Cons

Company sometimes moves too quickly AI isn't a cure all

avatar
Fetch Response
1d
Thank you for sharing your experience. We’re glad to hear that our benefits and the care shown by our People Team have been meaningful parts of your time at Fetch. We also value your feedback regarding the pace of change and the adoption of AI. As the company evolves, we are committed to balancing innovation with thoughtful decision-making, clear communication, and meaningful support for our team members. Thank you for offering your perspective and for being on the journey with us!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, very talented engineers, remote work

Cons

leadership is chasing cars and pivots constantly

avatar
Fetch Response
1w
Thank you for taking the time to share your feedback. We're glad to hear that you've had a positive experience with the flexibility, remote work environment, and the talented people you work alongside. Building a strong team is something we care deeply about. We also appreciate your candid feedback about leadership and organizational direction. We recognize that periods of change and evolving priorities can create uncertainty, and we're continually working to improve how we communicate decisions, provide clarity, and support our teams as we grow. Thank you again for sharing your perspective. Feedback like yours helps us continue to learn and improve.
1.0
Jul 5, 2026

In the gutter

Recommend
CEO approval
Business Outlook

Pros

Great equipment, flexible work hours

Cons

Fetch is not interested in growing individuals. AI is king. Most support management knows each other from previous jobs and promotes accordingly. Support management wears surviving layoffs as a badge of honor. Multiple leadership programs like Fetch BA and one on one growth programs either fell apart while attempting to balance with daily work or didn’t even take off to begin with. I would only recommend this job to someone who enjoys the thrill of not knowing when the next layoffs are coming. I don’t see this company being around in the next ~10 years. Those who are still at the job that I keep in contact with say company morale is in the gutter. Truth and transparency comes last for Fetch.

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Fetch Response
1w
Thank you for taking the time to share your perspective and for the many years you spent at Fetch. We’re glad to hear that you found value in the flexibility and equipment we provide, but we’re sorry to learn that your overall experience left you feeling unsupported. Your feedback around career development, transparency, leadership, and morale is important to us. We know how meaningful opportunities for growth are, and while some development initiatives, including our Fetch BA program in Customer Support, were paused due to changing business needs, investing in our employees’ growth continues to be a priority, and we intend to bring programs like these back in the future. We also recognize the impact that organizational change can have on trust and the employee experience. Building stronger communication and creating opportunities for employees to grow are areas we remain focused on improving. Thank you again for your honest feedback. If you're open to sharing more about your experience, we'd welcome the opportunity to connect. Please feel free to reach out to our People Experience team at px@fetchrewards.com.
Viewing 1 - 3 of 369 Reviews

Glassdoor has 399 Fetch reviews submitted anonymously by Fetch employees. Read employee reviews and ratings on Glassdoor to decide if Fetch is right for you.