The best job I've had - Information Technology Fetch Employee Review

5.0
Sep 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Smart People (that aren't arrogant) Flexible management that treats people like human adults Very flat organization, all ideas are considered equally Worklife balance is a real thing (unlimited PTO for real not just to say it is a thing) Unicorn Commitment to diversity

Cons

Chaos, if you like working at a bank, you probably won't like Fetch Nothing is off the table in regard to tooling, which can make things hard to track Praise is hard-earned, not a place for people that need a constant pat on the back

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Fetch Response
4y
We are so humbled and honored that you would describe this as the best job you’ve ever had. You’ve highlighted Trust and Diversity here, two of our four core values: this means a great deal to us. Our Diversity and Inclusion Specialist has done incredible work in driving DEI efforts, and we promise to continue our commitment to DEI, employee wellness, and work-life balance. So happy you’re with us on the rocket ship!

Explore other reviews about Fetch

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, low-ego people who actually want to win together - Real ownership. You get room to build and the trust to run with it - Leadership is transparent and moves fast without the politics - The mission and the pace make the work feel worth it - Strong benefits and a culture that respects you as a whole person

Cons

- We move fast, and growth comes with ambiguity, so if you need heavy structure and predictability it can be a lot at first

1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great pto policy, great rewards system, on paper the company looks great

Cons

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

3
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Fetch Response
1mo
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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