Best job I've ever had, seriously. - Recruiter Fetch Employee Review

5.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

I know, I know, I'm a Recruiter so of course, I'm going to say it's great, but Fetch Rewards is REALLY that great. Growth is not linear, it's what you make it. If you've felt "stuck in your lane" in past jobs, Fetch Rewards is literally a career playground. To be fair, if you like tons of structure and constant updates from your manager throughout the day, this may not be the best fit. They trust you to run with tasks here. I've learned a lot here with regards to DEI, which was a huge goal for me when I was deciding between Fetch's offer and other company offers I'd received. The programs here are what sold me. One standout in particular was a gender pronouns practice sheet that Diana, our Diversity and Inclusion Specialist passed around. A lot of that was new for me, but creating a safe space for me to learn encouraged me to become a lot more familiar with these concepts. That makes me better, and it makes the environment more inclusive. I'm so proud of that. I feel like I'm assessed based on my skills and not the way I look or sound, which has not always been my experience as a female professional. We also have an ERG called Amplify Women, which provides extra advice and support. Work/life balance is top-notch. I have recently had to sign up for Classpass because I have so much free time on my hands now. That probably sounds silly, but I used to work 12 hour days, and now, I have to actually find my hobbies again :)

Cons

Not every day is going to be perfect, anyone who promises that is a walking red flag. That said, I find the pros infinitely outweigh the cons, and every job will have cons. It took some time to adjust to the freedom as I've always been micromanaged, but I can DEFINITELY get used to this.

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Fetch Response
4y
Thanks for your feedback! I’m so happy to hear you’re taking advantage of our wellness and DEI programs. We promise to maintain our commitment to work-life balance and your career growth here at Fetch Rewards. If there is anything we can do better, please reach out to the People Experience team or connect with me directly. -Rachel Olchowka, Interim Chief People Officer.

Explore other reviews about Fetch

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair compensation Amazing benefits Remote flexibility Supportive culture

Cons

Resourcing has been challenging - we do more with less - and sometimes our value speed can supercede process to our detriment.

1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great pto policy, great rewards system, on paper the company looks great

Cons

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

3
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Fetch Response
1mo
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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