❌Micromanaged- I have never been so micromanaged at any other job in my life… and I come from a background of metric based jobs, so that says something. As soon as you start working on an email, a timer appears. They don’t want you to spend more than 2-3 minutes per email, if you do, you will not hit the metrics they have outlined for you, and you will most likely be fired. Most weeks, I have more than one meeting per week with my boss just to review my numbers. Additionally, we have shadow sessions, where they request you to share your screen so they can watch how you work. During this time, you sit in total silence while a superior such as your supervisor just watches what you do. Maybe they think this will help, but it most definitely does not. Many of my teammates have shared that sentiment as well, it feels like they are breathing down our necks. I regularly get messages from my superior asking why a certain metric would be off even if it was just for one day. It does not feel good!
❌The company has a health and wellness coach (and she is fantastic!!!), but the problem is, once I started using her services, then it was “you’re not spending enough time on your actual work”… which I found very frustrating. They want 7 out of 8.5 hours of your shift to be spent on actual work. Mind you, you need to take away a 30 minute lunch break and two 15 minute breaks. So that leaves you at 7.5 hours now. So you have ~30 minutes daily to utilize for non work related tasks, such as if there is a yoga session, a breathing session, etc. The problem is, there are so many meetings, that they fill up your “30 minutes” of allotted time, so then if you do decide to take advantage and use the wellness coach, or one of their optional programs, it’s a no no. That was something they brought up numerous times in the interview process and something I really wanted to utilize.
❌The schedule. You will work every single weekend day unless you get PTO. Additionally, you will work on holidays unless it somehow miraculously falls on one of your regular days off.
