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      Fetch

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      Fetch reviews

      Very awesome company, except for the CTO - Staff Engineer I Fetch Employee Review

      5.0
      Jul 20, 2022
      Staff engineer i
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO is truly unlimited, leadership is very supportive of using it when you need it and never asks questions - Tons of opportunities to work on interesting problems at the cutting edge - Leadership truly cares about whether you're working on something you're interested in--if you're not, you can easily move to something you are interested in - Strong technical direction towards modern tech stack - Excellent compensation - Tons of very high quality engineers - Heavy emphasis on engineer independence - Every engineer is empowered to make the decisions they think are correct - Blameless culture, if you mess up big time, the only responses are "how do we fix this?", "how did this happen?", and "how are we going to avoid this later on?" - People are generally very friendly and willing to help out

      Cons

      - Due to the emphasis on independence, and the "if you see something that needs doing, don't wait for someone, take responsibility and do it" culture, the organization is decently chaotic and can be hard to get a handle on. if you need a lot of structure, not for you - CTO is outright toxic and super narcissistic to the point where he was called out on terrible behavior by ~15 people in a Tech all-hands meeting, then by his directors, and still doubled down. if you don't have a lot of direct interaction with him, you're good, but if you want to be high up the leadership chain, avoid this company - Very little to zero stock compensation, which really sucks at a unicorn this successful

      avatar
      Fetch Response
      3y
      Thanks for leaving this detailed review and sharing your thoughts. Every single person at Fetch has options -- a share of ownership in the company. This is important to us as everyone is contributing to building this incredible company. And you hit the nail on the head with high-quality, independent engineers, operating semi-autonomously in a blameless culture. This culture is not bureaucratic, but we find that pretty much everyone gets a handle on things with time. I'd love an opportunity to talk with you more about your comments; please reach out to me or a member of our People Operations team so we can discuss more. -Rachel Olchowka, CPO

      Explore other reviews about Fetch

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits People team seems to genuinely care about employees

      Cons

      Company sometimes moves too quickly AI isn't a cure all

      avatar
      Fetch Response
      2d
      Thank you for sharing your experience. We’re glad to hear that our benefits and the care shown by our People Team have been meaningful parts of your time at Fetch. We also value your feedback regarding the pace of change and the adoption of AI. As the company evolves, we are committed to balancing innovation with thoughtful decision-making, clear communication, and meaningful support for our team members. Thank you for offering your perspective and for being on the journey with us!
      1.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great pto policy, great rewards system, on paper the company looks great

      Cons

      -incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

      3
      avatar
      Fetch Response
      1mo
      Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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