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Fetch

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Fetch reviews

Run - Anonymous employee Fetch Employee Review

1.0
Apr 28, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the best coworkers here.

Cons

Where to begin… Management is sexist, racist, and do not care about your well being. I have watched minority individuals with disabilities be spoken down to and complaints made to HR that go absolutely no where. In fact, HR told management of complaints that were supposed to be protected and retaliation happened. Way too many changes are made at a moments notice so you can guarantee that management will constantly be coming down on you for any little mistake that doesn’t match the newly updated standards. Random promotions of the toxic managers. You are better of working anywhere else.

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Fetch Response
3y
Thanks for leaving a review; I'm disheartened to read this feedback, and I'm hoping you'll reach out so we can discuss it more. Racism, sexism, and ableism are never OK; they're contrary to who we are and what we're doing here at Fetch. Trust is one of our core values. This includes Fetch employees trusting their managers, leaders, and People Operations partners, including (especially!) with complaints and concerns. If a manager has ever retaliated against someone for raising a complaint, I want to know about it. I hope you'll reach out so we can discuss. - Rachel Olchowka, Chief People Officer

Explore other reviews about Fetch

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart, low-ego people who actually want to win together - Real ownership. You get room to build and the trust to run with it - Leadership is transparent and moves fast without the politics - The mission and the pace make the work feel worth it - Strong benefits and a culture that respects you as a whole person

Cons

- We move fast, and growth comes with ambiguity, so if you need heavy structure and predictability it can be a lot at first

1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great pto policy, great rewards system, on paper the company looks great

Cons

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

3
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Fetch Response
1mo
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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