Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Fetch

Engaged Employer

Fetch reviews

The CAO Org has toxic culture - Anonymous employee Fetch Employee Review

1.0
Sep 27, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any at this moment

Cons

This was a nice place to work till the new CAO being hired and bring really toxic culture to the team. Instead of improving the process and making this place better, he is trying to poke holes everywhere by accusing people are doing things wrong so he can prove he is right, and becomes so frustrated when he realize other people are actually correct.

Explore other reviews about Fetch

5.0
Jul 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair compensation Amazing benefits Remote flexibility Supportive culture

Cons

Resourcing has been challenging - we do more with less - and sometimes our value speed can supercede process to our detriment.

1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, great pto policy, great rewards system, on paper the company looks great

Cons

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

4
avatar
Fetch Response
1mo
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
See reviews by: Helpful|Rating|Date|All
Related searches: Fetch jobs | Fetch salaries | Fetch benefits | Fetch interviews
Fetch reviewsFetch review