Supportive team culture with strong training and flexibility - Customer Service Representative (CSR) Fetch Pet Insurance Employee Review

I’ve had a really positive experience working here in customer service. The training was thorough, management is approachable, and the team genuinely helps each other out. Like any customer-facing role, some days can be busy or stressful, but I’ve always felt supported. The company seems to care about both employees and customers, and leadership communicates updates clearly. I also appreciate the flexibility to work from home and the opportunities to learn new skills over time.