Awesome product, incredibly smart people, and lots to figure out - Account Executive Figma Employee Review

5.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- This is by far the best product I've ever sold. The pure joy and excitement heard from customers truly inspires me to want to put my best foot forward. I strive to have the customer experience match the product experience. - People here care about their job and the people around them. From a sales Org, that can be rare in my experience. -Leadership cares, they know when things are tough and they honestly try and get to the root cause and figure out a solution. But as the company gets bigger this some times takes longer. - This job is more than just a quota, It's about wanting to better yourself and leadership constantly harps on wanting Figma to be a place we look back on and lean on all our learnings and experiences.

Cons

- Sure, quota can be tough at time. I won't lie, but show me a sales role where quota isn't a constant pain point. We're in sales and we live and die by quota. - Leadership has taken a lot of time to better evaluate how territories/books are cut. They have very recently adjusted our quota to not only be Net New ARR but also renewal ARR. This is a recent, and very welcomed shift, that rewards us for fighting customer churn, which previously wasn't the case.

Explore other reviews about Figma

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

- great culture - impactful team

Cons

- actually i enjoyed my time at Figma

2.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

* decent work life balance. I don't think there's a hustle culture per se * leadership is exceptionally smart and personable (but see issues on execution below) * humble eng team, few egos

Cons

My biggest shock when I joined this company was just how bad the execution on the product team actually is. I had assumed a company with a beloved product must have an excellent product org, but far from it! Seems like most of Figma's successes were accidental, or due to some early engineers' visionary work. Mainly, this company does not know how to ship AI products incrementally. Specifically the org that builds Figma AI is constantly stuck in the cycle of: * CEO gets scared by something on Twitter * Product engineers rush to build a demo for new features that'll "save the company" * Prototype gets rushed, customers are unhappy * Overpaid team of PhD researchers gets pulled in to hill climb on quality, but takes too long to make meaningful progress * Customers get even more angry * Product team adds(!) scope * The market has moved on to the next shiny AI thing * We scrap the project, or are asked to do the next, even bigger thing * ... and so on, ad infinitum, but no meaningful AI products ever ship. But hey, they pay pretty well!

14
See reviews by: Helpful|Rating|Date|All