Pros
They recently hired a new sales VP who gets it and isn't pretending like everything is great and happy when it's not. I hope she is successful at bringing change. Generally fun customers to work with who love the product.
Cons
I don’t know where to begin. So much is so wrong at Figma right now. There is no clear direction to how we attain our number and leadership has changed their narrative and focus so many times over the last year. The market is over saturated and our (few) customers in our books are so, so sick of being sold to. It’s nearly impossible to articulate the value that we bring to our customers because everything but the design product is half-baked or wildly over-priced. It’s impossible to sell here at the moment and career progression is not always based on merit and typically rewarded to those willing to play into politics.