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Firestone Complete Auto Care

Engaged Employer

Whole lotta work for nothing!! - RTS Firestone Complete Auto Care Employee Review

1.0
Jan 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Discount on car repairs. Nothing else

Cons

Management expects you to do everything from manage technicians and file inventory accountability paperwork. Too filing work orders!! Have been working here for 9 months now, they keep giving me more work to do as a RTS .I have shown high sales and great customer service surveys! Still no pay raise!! Why should i try to prove myself if i already have and havent gotten anything in return. By the way commission structure here is BS!!! Making $1 off of selling a $192 tire are you kidding me .Most you can make is $4 per tire commission and thats not including the tax they take out of that commission!! Bottom line dont work here if you need more than minimum wage.If the whole store doesnt hit their sales goals. You dont receive any of your commission so, im good off that!! Hope Firestone learns how to take care of their people better!! Until then ill take my skills elsewhere

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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