Pawnbroker - Anonymous employee First Cash Employee Review

1.0
Sep 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to meet and serve members of your community. Stimulates critical thinking in ever changing environment of people and what they bring. Sharpens skills of observation, negotiation, and emotional intelligence. A proficiency in other languages will help your experience.

Cons

Changeover from Cash America to First Cash has hit current and long term employees and management hard. Loss of benefits, and being saddled with an old and tediously slow operating system, V2, is a game changer. Most of all, the loss of relevant data on long term customers, has put us in the dark, can no longer make informed decisions on loan amounts, which will hurt the company long term, and is an affront to solid customers who expect more cash and have received it in the past. Worse, we can no longer negotiate fair prices on things customers need like tools. Sales and foot traffic drops as a result. It is time to look for a new job.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

See reviews by: Helpful|Rating|Date|All