This company hates its employees and customers. - Shop Manager First Cash Employee Review

1.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing any more, they have effectively destroyed all employee morale, PTO, employee purchase program, and any other reason to feel good about your job.

Cons

Upper management is the most disconnected they have ever been at this company or any other I've ever experienced. Literally from the DM and up, they constantly blame the store management for their failures and can't stop accusing the employees of stealing from them.

Explore other reviews about First Cash

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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