Overall a good place to work, but not perfect. - Anonymous employee First Cash Employee Review

3.0
Feb 3, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Company believes its mission statement and is committed to its customers and to its industry. The tone at the top is positive, and the people are decent.

Cons

The headquarters culture has gotten fairly siloed, and there is not a lot of exchange of ideas between the various departments. As the business has matured, it is becoming more bureaucratic and cautious than earlier on in its history. The organization has evolved from being fairly flat to being stratified, so that it has become more difficult to get things done and less communication across levels.

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5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits Experience alot Room to get promoted

Cons

Rude customer Low sales depends on location

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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