Customer Service Rep - Anonymous employee First Cash Employee Review

3.0
Mar 26, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay was good, easy job to do. Nothing overwhelming and you work decent hours.

Cons

Assistant manager was nuts. I would work from open to close and when she was in charge, I was not allowed to take a lunch or any breaks. I was also told in my interview that they would work around my school schedule when school started back up. Well when school started, they told me to choose between school or the job. This is the reason I don't work for them anymore.

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5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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