Great people, great atmosphere, and a company that forgot where they came from and who got them where they are today. - Anonymous employee First Cash Employee Review

3.0
Mar 30, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a good real time education on all aspects of the retail and financial industries. Staff in the stores are usually friendly and willing to help. Fun atmosphere to work in and you build real bonds with your customers. Work is not real hard just kind of stressful during peak hours.

Cons

Their boasts that they believe in developing the employees is a joke! Absolutely no room for advancement! Less than a dollar raise (in total) in over 5 years of service. Incentive bonuses have been "restructured" several times always meaning having to work harder for less. Hours are long and not much time for family, usually off about 730 and open 7 days a week. Long days are 11 hour days. Full time staff is kept under 40 hours a week.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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