Become a pawn company again - Anonymous employee First Cash Employee Review

4.0
Jun 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Office culture is casual and friendly from the CEO down. You stay busy and things change everyday so there is a lot of variety. Pay was good, at least for me. There are a lot of people with over 10 years with the company which speaks highly of the culture.

Cons

Cash America needs to get back to being a pawn company and quit experimenting with fringe lending products like payday loan and auto title. One of the core values is to "bring honor to the team" but there is no honor in taking a desperate persons car away to pay a debt. The IT department is way understaffed. The yearly restructuring and culling of employees takes a huge toll on employee moral since almost any Friday could be your last.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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