Terrible to employees. - Customer Service Representative First Cash Employee Review

2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Great consumer education, fair paid time off, and different situations daily. You're forced to use your brain.

Cons

The pay is a joke, favoritism from management runs rampant, unrealistic expectations, ridiculous policies and procedures forced down your throat, and a complete lack of consistency in business model. Hours are awful as well.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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