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      First Cash

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      First Cash reviews

      A typical dead-end job - Lead Customer Service Representative First Cash Employee Review

      3.0
      Dec 4, 2015
      Lead customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent schedule Consistent duties Cheap-ish comprehensive benefits package Little expectations

      Cons

      Lack of room for growth Little to no chance for a raise Most of the clientele is low class Management is indifferent Stressful

      Explore other reviews about First Cash

      5.0
      Jan 5, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      May 7, 2026
      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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      First Cash reviewsFirst Cash Lead Customer Service Representative reviewsFirst Cash review