Get your experience and get out - Virtual Banker First Horizon Employee Review

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

VTO is offered on occasion

Cons

Management does not care about you or the emotional toll of the job Departments are disjointed and you cannot receive assistance in a timely manner Outages are not communicated well Pay increases do not occur Few opportunities to advance unless you are in Knoxville.

Explore other reviews about First Horizon

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Flexibility Team Collaboration Growth Opportunities ERG’s Benefits

Cons

I had a very positive experience overall. If I had to identify an area for improvement, I’d say that as the company continues to grow, there are opportunities to further streamline processes and enhance cross-team communication. That said, it’s a natural part of growth, and I appreciated being part of that evolution.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro of working at this company is the biweekly paycheck.

Cons

I worked in HR at First Horizon for two years, and my experience showed me a company that consistently prioritized its own interests over those of its employees. The intense micromanagement stems from unrealistic expectations set by senior leadership, creating a high-pressure environment with little regard for work-life balance. The company has also required employees to return to the office full-time, offering virtually no flexibility for remote or hybrid work. That decision speaks volumes about how much value is placed on employee well-being. To make matters worse, I saw instances where previously approved vacation requests—even trips that had already been booked and paid for—were later revoked. Before accepting an offer here, I would strongly encourage you to consider whether this is the kind of culture you want to be part of.

3
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