Overall good place to work. However we just bought Capital Bank an this will change everything I am afraid to say. - Anonymous employee First Horizon Employee Review

2.0
Jun 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment with overall good good leaders an benefits. Clients respect and like the bank an employees. Executive management appears to care.

Cons

Purchase of Capital Bank in North Carolina appears to be a major downside. Have met one or two of the new local managers who will now have all control in North Carolina an it is very apparent they are not the quality or experience of FTB or other managers we see from our previous employers. Sad for our bank and employees.

Explore other reviews about First Horizon

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Flexibility Team Collaboration Growth Opportunities ERG’s Benefits

Cons

I had a very positive experience overall. If I had to identify an area for improvement, I’d say that as the company continues to grow, there are opportunities to further streamline processes and enhance cross-team communication. That said, it’s a natural part of growth, and I appreciated being part of that evolution.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro of working at this company is the biweekly paycheck.

Cons

I worked in HR at First Horizon for two years, and my experience showed me a company that consistently prioritized its own interests over those of its employees. The intense micromanagement stems from unrealistic expectations set by senior leadership, creating a high-pressure environment with little regard for work-life balance. The company has also required employees to return to the office full-time, offering virtually no flexibility for remote or hybrid work. That decision speaks volumes about how much value is placed on employee well-being. To make matters worse, I saw instances where previously approved vacation requests—even trips that had already been booked and paid for—were later revoked. Before accepting an offer here, I would strongly encourage you to consider whether this is the kind of culture you want to be part of.

3
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