First Tennessee Bank -- every man for himself - Anonymous employee First Horizon Employee Review

2.0
Apr 16, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exposure to the more complex financial markets and customers of a larger bank (First Tennessee, lead bank of First Horizon). Opportunities throughout Tennessee and parts of surrounding states. However, they have downsized considerably, after selling off their nationwide mortgage company, and only limited nationwide opportunities. The benefits package was is still good. Like most companies, they have dropped their pension. However, they still have a good 401-K and insurance package, plus pay for work-related college courses.

Cons

Strong "every man for himself" competitiveness and environment that prevents the company from providing a cohesive and properly supported product to the customer. This philosopy carries over into having a number of different departments or groups competing to seize power (and sometimes customers) from each other. Tends to produce a staff where each is defensive of their own turf, and does not want to share skills or resources and develop or bring in others. Can be a job opportunity for a highly competitive charger that can bring home the meat on a consistent basis. However, don't expect a lot of recognition or appreciation. Your opportunties for advancement will be limited to what cliques and power groups you associate with or can develop. The new employee is expected to "hit the ground running" and meet his or her targets from the very first day. The bank has also been implementing a lot of IT systems. They have their own unique systems that are complex. Training for this is rushed and weak when your first come on. It takes months to get up to speed on all of the different reports and systems -- how to get to the information, how to input it all in the different places, how to get it to simply give you info that you need. There are a few people that might help you, but the general philosphy is sink or swim. Training systems are strong for the lower level operational people (tellers, CSR's, clerks), mid-level and upper level employees are pretty much left to develop their skills on their own. (Similar to the comments on the IT systems above.) While a new employee can bring in a skill set with him or her, there are always new products and systems being offered and developed that require training.

Explore other reviews about First Horizon

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Flexibility Team Collaboration Growth Opportunities ERG’s Benefits

Cons

I had a very positive experience overall. If I had to identify an area for improvement, I’d say that as the company continues to grow, there are opportunities to further streamline processes and enhance cross-team communication. That said, it’s a natural part of growth, and I appreciated being part of that evolution.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro of working at this company is the biweekly paycheck.

Cons

I worked in HR at First Horizon for two years, and my experience showed me a company that consistently prioritized its own interests over those of its employees. The intense micromanagement stems from unrealistic expectations set by senior leadership, creating a high-pressure environment with little regard for work-life balance. The company has also required employees to return to the office full-time, offering virtually no flexibility for remote or hybrid work. That decision speaks volumes about how much value is placed on employee well-being. To make matters worse, I saw instances where previously approved vacation requests—even trips that had already been booked and paid for—were later revoked. Before accepting an offer here, I would strongly encourage you to consider whether this is the kind of culture you want to be part of.

3
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