Wouldn't apply if I were you - Senior Teller First Horizon Employee Review

2.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Close to my house, some cool people to work with in my branches. That's about it. At least you're guaranteed Sunday's off

Cons

Won't allow employees to go over 38 hours and you're made to feel guilty if you go over. Upper management is so disconnected from what actually goes on in the branch. Company as a whole can't keep employees and doesn't appreciate employees. Company sends bogus "gifts" that no one asked for yet can't seem to afford to pay us more. So understaffed in all departments yet higher ups keep pulling people from jobs to assist in other jobs when there aren't enough people to go around. Teller work is so repetitive and vacations seem impossible to take unless you're a manager in which every manager can be out at the same time without an issue

Explore other reviews about First Horizon

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture Flexibility Team Collaboration Growth Opportunities ERG’s Benefits

Cons

I had a very positive experience overall. If I had to identify an area for improvement, I’d say that as the company continues to grow, there are opportunities to further streamline processes and enhance cross-team communication. That said, it’s a natural part of growth, and I appreciated being part of that evolution.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pro of working at this company is the biweekly paycheck.

Cons

I worked in HR at First Horizon for two years, and my experience showed me a company that consistently prioritized its own interests over those of its employees. The intense micromanagement stems from unrealistic expectations set by senior leadership, creating a high-pressure environment with little regard for work-life balance. The company has also required employees to return to the office full-time, offering virtually no flexibility for remote or hybrid work. That decision speaks volumes about how much value is placed on employee well-being. To make matters worse, I saw instances where previously approved vacation requests—even trips that had already been booked and paid for—were later revoked. Before accepting an offer here, I would strongly encourage you to consider whether this is the kind of culture you want to be part of.

3
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