Pretty much everything else. I feel as though I was "catfished" by First Tech. When I first was hired there (after nearly a decade of experience in banks) I was assured that the culture was a night and day difference from what I was used to. At first I believed it, but it soon became clear that this was just another money-grubbing heartless organization. The focus is only on the numbers. I'm not naive enough to believe that numbers are unimportant, but they should be balanced with other priorities such as member satisfaction and employees' worth. Even as a top performer at times, I felt replaceable. From my limited exposure to top level executives, I really think they don't even know the extent of dissatisfaction that runs through the retail operations of the credit union. I think the problem lies with middle management. Almost all of the middle management I engaged with are from Bank of America and it shows. BofA initiatives are championed and people are promoted because of them because they're so "innovative" and "revolutionary". Well, no, that's the same thing we were doing at BofA years ago. Management is not open to feedback unless it's 100% positive. If you have constructive feedback, you are looked at as a problem child who "doesn't live the values" of First Tech. So much is expected of you and with so little time to do it after handling all the other responsibilities of your position. Everyone I worked with either hated it, left, or was looking for another opportunity. And in the time since I've left, I've only heard it's getting worse.
As a side note, I once had a co-worker that was so toxic that they ruined the morale in our branch. What happened to them? They were promoted to prevent the "negative turnover" of firing them. Disgusting.
