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      First Tech Federal Credit Union

      Engaged Employer

      First Tech Federal Credit Union reviews

      3.3

      51% would recommend to a friend

      (548 total reviews)
      avatar

      Shruti Miyashiro

      74% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.1

      Senior management

      First Tech Federal Credit Union has an employee rating of 3.3 out of 5 stars, based on 548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Tech Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      548 reviews
      5.0
      Jul 16, 2026

      Some Great benefits but distracting work environment

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generous employee loan discount, hybrid work schedule, professional development opportunities, Fresh fruit is a nice touch.

      Cons

      Small desks and crowded to co-workers which creates distraction and difficulty at times to concentrate due to noise. Hotelling desk locations often "raided" of equipment. One day you'll get there and you're all set and the next time docking station of other equipment is gone.

      5.0
      Jun 29, 2026

      Organized credit union with good work-life balance.

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the organized credit union to work with. Teams are structured well to fit the customer needs. Work life balance. I see the great improvement in learning curve. You will get chance to work with many out of the box solutions in banking .

      Cons

      - Organization is undergoing changes, few things are stabilizing and cannot comment right now. - pay and hikes

      1.0
      May 29, 2026

      A good location should not encourage you to become the new Wells Fargo…

      Csr ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice location, easy access, good D&I

      Cons

      I worked here for two years, the Pay scale was so low you had to work two jobs if you’re a single person. They have the customer service representatives doing sales, and then find ways to not give sales bonuses because your customer service levels aren’t high enough. I had worked in customer service for eight years and I’m still in customer service at another institution and never have I seen such ridiculous rules. If you have to send a request to another department and they call them back your first call resolution is crap. And remember this is a sales team so they pay you so little and work really hard to not give you a bonus. I talked to a Work coworker who stated that now they don’t get their quarterly bonuses because they have to be at 110% of First call resolution to get the quarterly sales. Bonus makes zero sense.

      Viewing 1 - 3 of 548 Reviews
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      ReviewsFirst Tech Federal Credit Union reviews

      Glassdoor has 569 First Tech Federal Credit Union reviews submitted anonymously by First Tech Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Tech Federal Credit Union is right for you.