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First Tech Federal Credit Union

Engaged Employer

It's a paycheck! - Anonymous employee First Tech Federal Credit Union Employee Review

2.0
Feb 4, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were good people. They made the days just a little more bearable. Banking holidays, free snacks and food trucks.

Cons

The company reputation is the bottom line. They say employees are family, but the second you do anything to tarnish it, no matter how small or how fixable they tell you everything is, you're walked out the door. The pay although not the worst, most definitely is left to be desired considering the workload. Raises are a joke at best. PTO and sick time use a combined model that should really be illegal. Time off is also accrued, instead of a lump sum bucket. There’s definitely favoritism in the air. If your supervisor likes you, you’ll be able to work from home more than the minimum 2 days a week and get away with playing on your phone half the day. However, if you keep to yourself & question the status quo, you’ll be promptly singled out, placed on an action plan then micromanaged every second of the day! The amount of systems and processes you need to use daily just to complete a simple task is mind blowing. Procedures can be inconsistent for similar tasks. Leadership who have limited hands on of the day to day tasks, seem to think everything can be completed at snap of a finger.

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First Tech Federal Credit Union Response
1y
We’re sorry to hear about your experience, and we will share your responses with our senior leadership team.

Explore other reviews about First Tech Federal Credit Union

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous employee loan discount, hybrid work schedule, professional development opportunities, Fresh fruit is a nice touch.

Cons

Small desks and crowded to co-workers which creates distraction and difficulty at times to concentrate due to noise. Hotelling desk locations often "raided" of equipment. One day you'll get there and you're all set and the next time docking station of other equipment is gone.

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice location, easy access, good D&I

Cons

I worked here for two years, the Pay scale was so low you had to work two jobs if you’re a single person. They have the customer service representatives doing sales, and then find ways to not give sales bonuses because your customer service levels aren’t high enough. I had worked in customer service for eight years and I’m still in customer service at another institution and never have I seen such ridiculous rules. If you have to send a request to another department and they call them back your first call resolution is crap. And remember this is a sales team so they pay you so little and work really hard to not give you a bonus. I talked to a Work coworker who stated that now they don’t get their quarterly bonuses because they have to be at 110% of First call resolution to get the quarterly sales. Bonus makes zero sense.

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