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Firstsource Solutions

Engaged Employer

Development Specialist - Development Specialist Firstsource Solutions Employee Review

5.0
Jul 6, 2018
Recommend
CEO approval
Business Outlook

Pros

The best people to work with, fantastic mind-sets and drive who care about doing the right thing for our customers and our teams. The business needs are constantly shifting which keeps you on your toes and keeps the job diverse. Career progression opportunities are open in all sorts of different contracts and sites. I have worked in the business for two and a half years and have been promoted twice. Both Cardiff sites are great to work at, the bay is beautiful and Cardiff city centre is a great location. The environment is very customer focused about doing the right thing and taking ownership offering world class service to our clients. Constant courses are available through FS including university degrees covered by FS to enhanced your own skills. Fun place to work that is constantly changing it never gets boring!

Cons

If you are passionate are hard working to your team and our clients there are no cons!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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Firstsource Solutions Response
3d
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
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