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Firstsource Solutions

Engaged Employer

Avoid if possible. - Claims Analyst Firstsource Solutions Employee Review

1.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent, with reasonable premiums.

Cons

Analysts/adjusters are paid at industrial piecework per claim "matrix" rate. Difficult to survive with any level of quality.

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Firstsource Solutions Response
5y
Thank you for taking the time to share your feedback. We are happy to know that you appreciate the benefits package. Employee-centricity is one of our core values - we ensure that our employees are provided with the competitive compensation-benefits package and fair growth opportunities. Our dedicated team in HR conducts regular external benchmarking studies to ensure that our compensation and benefits package is on par with industry standards. We encourage our employees to share feedback so that we can create a more positive experience for them. We hope you took the opportunity to feed your experiences back through the multiple channels while employed with us. Nonetheless, We take your feedback sincerely and wish you the very best for your future endeavors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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