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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions Claims Analyst reviews

      1.0

      0% would recommend to a friend

      (11 total reviews)
      avatar

      Ritesh Idnani

      Not enough data to show CEO approval

      Ratings by category

      3.1

      Work/Life balance

      2.0

      Diversity & inclusion

      1.8

      Culture & values

      1.5

      Compensation and benefits

      1.0

      Senior management

      1.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      11 reviews
      1.0
      Mar 18, 2025

      Not a good company

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Convenient schedule wise if you have children

      Cons

      The pay sucks you get paid by the claim pennies you have to process over 60 claims an hour just to make a decent pay managing sucks. Do not recommend this company.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're glad to hear that the flexible scheduling has been beneficial for you. Our pay structure aligns with company standards and industry benchmarks, with opportunities to maximize earnings based on performance. We also encourage open discussions with management to address any concerns and ensure a supportive work environment.
      1.0
      Oct 29, 2023

      Toxic workplace

      Claims analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, no phone work

      Cons

      Toxic management, horrible training and doesn’t support you in the day to day

      1.0
      Aug 28, 2023

      Starts off well, goes bad fast.

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job, you don't have to travel for training. They will mail you your work computer.

      Cons

      You will only be paid an hourly rate for training and very few projects after you are out of training. This company uses a matrix system to pay their employees, which means you will get paid for what you process. The matrix is not set up to be fair and it is next to impossible for you to make your hourly rate on the matrix. They set their expectations very high and make it impossible for you to make your hourly rate. They will not cover the difference if you are unable to make your hourly rate. You will likely end up making minimum wage after being here over a year.

      Viewing 1 - 3 of 11 Reviews
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