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Firstsource Solutions

Engaged Employer

Decent promises - Customer Support Associate Firstsource Solutions Employee Review

4.0
Dec 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Good environment decent pay structure

Cons

Not very promising about the incentive structure

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Firstsource Solutions Response
5y
Thank you for providing your feedback and for recommending us as an employer. We are glad to know that you appreciate the compensation presented to you. Our Performance enhancement philosophy drives a culture of meritocracy through performance differentiation. Hence, the incentives are linked to the targets achieved. Our leadership team empowers, motivates and supports every single employee in our company. As you mentioned, our HR team engages our employees by motivating them consistently. We take your feedback sincerely and wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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