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Firstsource Solutions

Engaged Employer

Bank of Baroda process - Customer Support Associate Firstsource Solutions Employee Review

5.0
Oct 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Firstsource solutions Ltd. Has one of the best supporting supervisor and manazer including HR.

Cons

If you not fulfill your exact 8 hours ready time then ready for half LOP even it is one minute to 8 hours.

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Firstsource Solutions Response
3y
Thank you for sharing your review. We are pleased that you are having a positive experience with your Managers and HR team. The shifts and work timings of employees are aligned to suit the team’s and client’s requirements. These are planned and communicated to employees well in advance. We ensure that employees are paid based on actual hours worked, and we encourage you to connect with your local HR partner if you have any queries to resolve regarding this.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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