Doesn't care for employees - Customer Service Representative (CSR) Fiserv Employee Review

1.0
Sep 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid pay at least half of rate of living in area. Decent amount of PTO/VTO

Cons

You're timed on everything and set up for failure unless you're willing to start up your computer before clocking in. Open floor plan means loud environment and customers can hear co workers speaking. Constantly surveiled. General low morale in the area leading to depressed workers. Given little time to eat because it takes at least 40% of your lunch to get to a place you're allowed to eat. Takes at least 40% of your break to get outside if you are a smoker.

Explore other reviews about Fiserv

5.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

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